As a Senior Program Manager and Organizational Change Specialist at Technopark, you will spearhead complex programs and manage change initiatives to drive organizational transformation. Your role includes overseeing the planning, execution, and delivery of programs, ensuring they align with strategic goals. You will work with cross-functional teams to develop and implement change management strategies, fostering a culture of continuous improvement. Responsibilities encompass risk management, stakeholder engagement, and performance tracking. Utilizing your program management and organizational change expertise, you will boost Technopark’s operational efficiency and effectiveness, contributing to the company’s long-term success and adaptability in a rapidly evolving business landscape.
Important Dates
- Job Published: 02,Dec 2024
- Closing Date:31,Dec 2024
Brief Description
Experience: 10+ Years, Relevant Experience: 4+ Years in Program Management
Work Location: Kochi/Trivandrum
Work Mode: Hybrid
Job Description
Key Responsibilities:
- Lead initiatives for continuous improvement, leveraging data analytics and best practices to drive operational excellence.
Client Account Management:
- Manage a client account, balancing project delivery and customer relationship to identify new opportunities.
- Exhibit strong client management skills with excellent articulation, detailing, and negotiation capabilities.
Product Development and Coordination:
- Coordinate client interactions for product requirement grooming, development, user acceptance testing, rollout, and release.
- Ensure product development in web/mobile technologies follows industry-standard engineering practices (CI/CD, DevOps, Automated Testing, Unit Testing, Automated Review Gates).
Project Delivery and Agile Methodology:
- Handle end-to-end project delivery in Agile Methodology.
- Engage in product grooming, agile ceremonies, and collaboration with technical architects, development, testing, release, and maintenance.
Team Management:
- Manage teams of over 20 members, fostering professional growth and improving work quality.
- Lead agile teams as a Scrum Master, anchoring grooming, sprint planning, sprint retros, and sprint demos.
Technical Expertise and Analysis:
- Possess adequate technical exposure to understand modern web/mobile application development and technology architecture.
- Analyze business problems and suggest solutions to clients.
Operational and Project Management:
- Develop and implement strategies to optimize financial workflows and boost operational performance.
- Handle estimation, scheduling, tracking, commercials, and quality management.
Continuous Improvement:
- Lead initiatives for continuous improvement, leveraging data analytics and best practices to drive operational excellence.
Duties and Responsibilities
- Delivery and Pre-Sales Ownership:
- Full ownership of delivery and pre-sales in a client account, balancing ongoing projects and identifying new opportunities.
- Manage a team of 15-20 resources to execute different projects.
- Ensure functional, technical, and commercial quality of the projects.
- Client Management:
- Build customer confidence through proactive communication, business value additions, and quality assurance.
- Conduct regular status meetings with stakeholders, communicate identified threats, planned actions, and forecasted milestones.
- Negotiate and reach consensus on scope changes and change requests.
- Agile Champion and Scrum Master:
- Lead product grooming, sprint planning, daily scrum meetings, sprint reviews, and retrospectives.
- Track sprint progress using burn-down charts and ensure the quality of deliverables through reviews and testing.
- Project Metrics Management:
- Prepare and track project schedules, identify threats or delays, and inform stakeholders with data points.
- Manage project commercials, ensuring margins are met through proper planning and tracking.
- Prepare timesheets for T&M projects and ensure timely client invoicing.
- Communication and Pre-Sales:
- Exhibit excellent communication skills, articulating points with clarity and data support.
- Collaborate with the marketing team to create project case studies, blogs, and coordinate project proposals with BA and architects.